Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
All orders before 2:30pm is same day dispatch within Lagos but outside Lagos is 3 to 7 days depending on your location.
Click profile icon on the top right bar then add your email address and click on forgotten password,you will receive mail to reset your password then go back to the login page and add your details. Make sure you use the same email you used for your forgotten password.
Go to your profile and click on addresses there you can change your shipping and billing address.
You can directly chat or mail our customers support. Pls make sure you include your order number. WhatsApp+2348024878954
Email: order@davedon.com
Your credit card might stay up to 30 days. But we recommend you disconnect it after ordering.
Go to your profile (icon at the top right bar) then click on the payment method, from there you can add and set your credit cards.
For now our main focus in Nigeria and it’s nationwide. But if there’s any need to send to your location you can chat us up on WhatsApp +2348024878954
Yes, but it also depends on the quantity and type of items you purchased.
If you need to swap an item
Returns and Exchanges
We offer 24hrs return policy from the time of pickup. So if you notice a damage or issue on your items pls call us or chat on WhatsApp+2348024878954 within 24hrs.
If by mistake you receive wrong item pls send us a mail to order@davedon.com or WhatsApp+2438024878954..
Send evidence of the item is on WhatsApp+2348024878954 within 24hrs
Our team will give you a preferred location to send the order.
Our official customer support team is support@davedon.com
WhatsApp+2348024878954
WhatsApp is faster.
Go to your profile (my account) then click on addresses.
Yes you can cancel your order.
We don’t offer that on our website now but you can do that on agreement WhatsApp +2348024878954